Frequently asked questions
Do I need to treat/paint the wood after the store is installed?
No, all timber used on our stores is tanislised pressure treated to protect against fungal attack and rot. We offer a 10 year guarantee on all our timber. As the timber is a natural product, it will weather over time and silver.
What type of base do I need to have for the store to be installed on to?
A flat, solid base is required as due to the weight of the products used to build our stores and the weight of the logs that will be kept in them, they are very heavy. If a solid base is not present, then the store is likely to sink into the ground and potentially deform over time.
Do I have to install the store myself?
No, due to the roof being installed in a traditional roofing method, our trained team of installers carry out full installation on site so you don't have to.
What if I have dimensions or a design in mind that doesn't match a product in your shop?
We offer a bespoke service for no extra cost and have produced over 100 bespoke stores. If you send us the dimensions and a design we will provide a sketch for your approval, from this we will build and install your bespoke store.
When buying a store from the online shop, when will it be installed?
Once your order has been placed a member of our team will be in touch within 24 hours. We will then arrange with you a convenient time for installation, usually between 4-6 weeks from order.
Is there an additional charge for the bespoke service?
No, there is no additional charge, all our stores are hand built to order. If there is not a store on our shop page that matches your requirements, then please contact us with sizes and design and we will produce a quotation for your store.
How long does it take to deliver my store?
Once you place your order one of the Woodson team will contact you to arrange a suitable time to carry out the installation. This is usually between 4-6 weeks after you order. We will always try to improve on this lead time where we can.